Congrats on your New Permanent Jewellery! 

Thank you so much for starting your forever story with The Lovers ✨

Everything You Need to Know (Click To Go):

Jewellery Care

⚡ Warranty & Re-Welds

⚡ We Love Your Feed Back!

Nothing makes us happier

than seeing you shine,

literally!

Jewellery Care

General Jewellery Care
To keep your permanent pieces looking their best it’s best to avoid cosmetics, perfumes, hairsprays and lotions directly as they can be corrosive and damage your piece’s shine potential. While chlorine, sweat and water are non-reactive, constant exposure may impair the longevity of your piece.

Our jewellery is permanent, not indestructible. Like all other jewellery, we ask you treat your piece with love, care and polish frequently! For a more thorough clean use a solution of warm water and mild detergent and gently scrub with a soft bristled toothbrush.

Remember, your permanent jewellery’s lifespan is highly dependent on your lifestyle.

Sterling Silver

While we love our shiny, silver jewellery, please do keep in mind it is a soft material and can tarnish quite quickly when it comes in contact with oxygen and sulfer. To keep your shine pristine for longer, use your polishing cloth regularly and avoid chlorine and excess heat where possible. To ensure sparkle, we recommend following the jewellery care and lightly polishing regularly to maintain shine!

14k Gold-Filled

Gold-Filled jewellery is far more durable than gold plated or vermeil jewellery and will age at different rates depending many factours. We choose the highest quality pieces from our trusted manufacturers allowing everyday wear. To ensure your piece stays sparkly, we recommend following the jewellery care and lightly polishing regularly to maintain shine!

Solid Gold

Solid gold pieces are extremely low-maintence and require very little care – just wear and enjoy! To ensure extra shine and remove any tarnish (this may happen between chain links – depending on your skin chemistry, but it’s an easy fix.) we recommend lightly polishing your piece to keep it looking its very best!

Anklets
Please see our basic jewellery care instructions and details on the corresponding anklet metal you chose. We do ask with anklets that you are mindful of wearing and putting on/taking off socks, tights and boots or high shoes.

Warranty & Re-Welding:

While we’d love for your Forever Bracelet to last, forever, we understand that things can happen! Our jewellery is permanent, not indestructible. Like all other jewellery, we ask you treat your piece with love, care and polish frequently!

The Lovers offers a 30 day guarantee to come into our studio and get re-welded free of charge if you experience any issues at the welded zap point.

Please contact hello@shopthelovers.com if you have any questions and we will do our best to help satisfy your request.

Please note our warranty does not cover lost items or jewellery that’s been pulled, tugged, yanked or cut at any point other than the connector ring. We do not offer full refunds on welded jewellery.

Need A Re-Weld After The First 30 Days?

No worries! Just click below, select ‘re-weld’ and book that’s it – there’s NO additional charges on the day!

**No appointments available? Reach out to us at hello@shopthelovers.com

 

Love What We Do?
Leave A Review!

If you’re enjoying your new permanent piece or had a positive experience or have any suggestions on how we can improve – we’d love to hear from you! Customer reviews are so important to small businesses (like us!) and makes us so happy 💕

 

Love What We Do?
Leave A Review!

If you’re enjoying your new permanent piece or had a positive experience or have any suggestions on how we can improve – we’d love to hear from you! Customer reviews are so important to small businesses (like us!) and makes us so happy 💕

 

Get In Touch:

We’re always here if you need! For any Q’s you have please reach out at:
hello@shopthelovers.com

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